Last Updated: 02 May 2026

1. Introduction

Welcome to muskanbakery.com ("Website"), operated by Radha Foods (GSTIN: 09ABAPK7425N1ZIB), under the brand name Muskan Bakery. By accessing or using this Website, you agree to be bound by these Terms & Conditions ("Terms"). If you do not agree with any part of these Terms, please do not use this Website.

2. Definitions

• "Company," "We," "Us," "Our" refers to Radha Foods, trading as Muskan Bakery.
• "User," "You," "Your" refers to any person accessing or using the Website.
• "Products" refers to all bakery and food items offered by Muskan Bakery, including Rusks, Cookies, Cakes, Ice Cream, Namkeens, Breads, Dry Cakes, and Pastries.
• "Services" refers to the sale, distribution, and delivery of Products through the Website.

3. Eligibility

You must be at least 18 years of age to place an order on this Website. By using this Website, you represent and warrant that you are of legal age and have the legal capacity to enter into a binding agreement.

4. Products & Pricing

• All Products listed on the Website are 100% vegetarian.
• Prices displayed are in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.
• We reserve the right to modify prices at any time without prior notice. The price applicable to your order is the price displayed at the time of placing the order.
• Product images are for illustrative purposes only. Actual products may vary slightly in appearance.
• We make every effort to ensure accuracy in product descriptions, but we do not warrant that descriptions are error-free.

5. Orders & Payments

• All orders placed through the Website are subject to acceptance and availability.
• We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing, or suspected fraudulent activity.
• Payments are processed through Razorpay, a secure third-party payment gateway. We accept UPI, credit cards, debit cards, net banking, and wallets as supported by Razorpay.
• You agree to provide current, complete, and accurate billing and payment information.
• Your order is confirmed only upon successful payment and receipt of a confirmation email/SMS.

6. User Accounts

If the Website requires account registration, you are responsible for maintaining the confidentiality of your account credentials. You agree to notify us immediately of any unauthorized use of your account. We are not liable for any loss arising from your failure to protect your account information.

7. Intellectual Property

All content on this Website — including but not limited to text, images, logos, graphics, product photographs, and design elements — is the property of Radha Foods / Muskan Bakery and is protected under Indian intellectual property laws. Unauthorized reproduction, distribution, or use of any content is strictly prohibited.

8. Prohibited Activities

You agree not to:

• Use the Website for any unlawful purpose.
• Attempt to gain unauthorized access to any part of the Website, server, or database.
• Upload or transmit viruses, malware, or any harmful code.
• Scrape, crawl, or use automated tools to extract data from the Website without written permission.
• Impersonate any person or entity or misrepresent your affiliation with any party.

9. Limitation of Liability

To the fullest extent permitted by applicable law, Radha Foods / Muskan Bakery shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of the Website or purchase of Products. Our total liability shall not exceed the amount paid by you for the specific order giving rise to the claim.

10. Indemnification

You agree to indemnify and hold harmless Radha Foods, its directors, employees, and agents from and against any claims, damages, losses, or expenses arising out of your breach of these Terms or misuse of the Website.

11. Third-Party Links

The Website may contain links to third-party websites. We do not endorse, control, or assume responsibility for the content or practices of any third-party sites. Your interaction with such websites is at your own risk.

12. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in Agra, Uttar Pradesh, India.

13. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting on this page. Your continued use of the Website after any changes constitutes acceptance of the revised Terms.

14. Contact Information

For any questions or concerns regarding these Terms, please contact us:

Radha Foods (Muskan Bakery)
GSTIN: 09ABAPK7425N1ZIB
Website: muskanbakery.com
Email: contact@muskanbakery.com
Phone: +91-8447766676 and Contact Us page.